Booking Conditions

When booking, we may take a £25 deposit to secure your booking and this will be credited to your room on arrival

When you make a booking with us and we confirm it, we will hold that room for you, as many of our guests are walking the coastal park or staying in Lynton, reservations are often made well in advance.

Direct Bookings

Should you need to cancel your direct booking, reletting the accommodation can be difficult for us. Should you cancel within 36 hours of your arrival, I do reserve the right to charge a cancellation fee of the price of the booking. Should I resell the room, I will not charge. Please phone with cancellation requests as emails can sometimes be treated as spam and not delivered

Agent Bookings

Should you cancel within one week of arrival, cancellation fees will be charged irrespective as to whether the room is sold

Check-in and Check-outs

Check-in is available from 4pm. Early check-ins are permitted if I am here and the room is ready. Should you arrive early please leave your car in the car park. Sometimes check-in may be by key-safe if I am delayed, in that case I will email or text you the key-safe instructions. Please advise if checking in after 10pm

Check-out please by 10:30am as we need to prepare the room for the next guest

Smoking

The bed and breakfast is non smoking, Guests are welcome to smoke in the garden away from the building

Children

Well behaved children are welcomed at Fernleigh. Should you arrive with children without booking, then an extra person charge will be added

Food and Drink

No take-away food is permitted in the bedrooms, You are welcome to eat takeaway food in the dining room, a £5 per room charge is applied to cover costs which includes the provision of cutlery, glassware etc

Dogs

One well behaved dog is permitted to stay in room 1 at a cost of £20 per stay. Dogs are permitted to stay in the room if they are in a crate. Any damage caused by chewing will be charged at cost. No other rooms can take dogs

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